Terms of Use

These terms and conditions stipulate the conditions of use for " AI Schliemann " (a successor service, and in the event that the name or content of the service is changed for any reason, this includes the service after such change; hereinafter referred to as "this service"), a translation service provided by WIP Japan Co., Ltd. (hereinafter referred to as "our company"). Anyone who wishes to use this service (whether a corporation, organization, association, or individual, hereinafter referred to as "user") must agree to these terms and conditions. Anyone who uses this service as a registered user (hereinafter referred to as "user") is requested to read the entire text before agreeing to these terms and conditions.

Article 1 (Terminology)

In these terms and conditions, the following terms shall be understood according to the definitions below.
"User": Refers to a corporation, organization, association, or individual who has agreed to the terms of this agreement, completed user registration, and entered into a contract with our company regarding the use of this service.
"Content": Refers to websites managed by the user, applications provided by the user, and other content created by the user that are used or considered for use through this service.
"Registration Information": Refers to the relevant information of oneself or prospective users submitted to our company for the purpose of using this service.
"AI Translation": Refers to the translation of entered text or voice from the original language to another language using AI (Artificial Intelligence), rather than translation by a human translator.

Article 2 (Service Contents)

This service is provided by software with the purpose of translating and multilingualizing content into another language for users, for a fee.

Article 3 (Registration for Use of the Service)

1. Prospective users of this service can apply to use this service to our company by agreeing to comply with these terms and conditions and providing certain registration information to our company in the manner specified by our company.
2. Our company will determine the eligibility of registration applications made by prospective users based on the first paragraph according to our standards, and if we approve the registration, we will notify the prospective user. The registration of the prospective user as a user is considered complete upon our notification under this paragraph.
3. Our company may refuse registration and re-registration, or cancel the service contract concluded, if the prospective user falls under any of the following reasons, and we are not obligated to disclose the reasons.
(1) If there is any falsehood, error, or omission in all or part of the registration information provided to our company.
(2) If the person is a minor, an adult ward, a person under curatorship, or a person under assistance and has not obtained the consent of a legal representative, guardian, curator, or assistant.
(3) If the person is an antisocial force (such as an organized crime group, member of an organized crime group, right-wing organization, antisocial force, or others equivalent thereto, hereinafter the same) or if our company determines that the person has any interaction or involvement with antisocial forces through financial support or other means for the maintenance, operation, or management of antisocial forces.
(4) If our company determines that the person has violated a contract with our company in the past or is related to such a person.
(5) If the person has previously been subject to measures such as registration deletion.
(6) If our company determines that the registration is otherwise inappropriate.
(7) If the information provided to our company by the prospective user in relation to this service contains personal information and the following measures have not been taken.
A. Complying with the laws and guidelines on the protection of personal information applicable to the prospective user in Japan or foreign countries regarding the handling of such personal information.
B. Ensuring that necessary measures are taken to legally process such personal information, including obtaining valid consent from the person concerned, based on the laws and related guidelines on the protection of personal information applicable to the prospective user in Japan or foreign countries (including the Personal Information Protection Law of Japan, the General Data Protection Regulation of the European Union, and the General Data Protection Regulation of the United Kingdom).
4. Users must promptly notify our company of any changes to the registration information provided to our company in the manner specified by our company. Our company is not responsible for any damage to the user caused by failure to notify.

Article 4 (Password and User ID Management)

1. Users agree to manage and store the password and user ID of this service at their own responsibility and not to allow third parties to use, lend, transfer, change the name of, or sell them.
2. Users are not allowed to let others use, lend, or transfer their account information. However, in exceptional cases where it is necessary for a third party to use the user's account information, the user may allow a third party to use it only after obtaining the company's prior written or email consent. In such cases, the actions of the third party will be considered the actions of the user, and the user will bear full responsibility for the actions of the third party.
3. The company will not be responsible for any disadvantages to the user caused by the user's improper management or use of account information.
4. If the company suffers any damage as a result of unauthorized use of a user's account information, the user must compensate the company for all such damages.

Article 5 (Fees and Payment Methods)

1. As consideration for using this service, users shall pay the company the usage fee determined separately by the company, using the payment method specified by the company.
2. Users will bear any transfer fees and other various fees associated with the payment of the usage fee (however, this excludes settlement fees for payments made by credit card).
3. If the user delays the payment of the usage fee, they must pay the company a late fee on the delayed payment at an annual rate of 14.6% or the highest rate permitted by applicable law, whichever is lower.

Article 6 (Contract Term and Renewal)

Unless otherwise specified, the term of the Service Agreement shall be 12 months, and shall be subject to notification from the Company or the Subscriber at least one month prior to the termination of the Agreement (the notification deadline shall be the business day immediately preceding the same day of the month preceding the termination month). If you don't notify us, it will be automatically renewed every 12 months. The user cannot cancel the service contract in the middle of the contract without exception.

Article 7 (Termination of Contract)

The company may immediately terminate the service usage contract with the user and cancel the user registration without prior notice or demand if the user violates any provision of Article 3, Paragraph 3 after user registration, violates any provision of these terms, or if the company determines that continuing to use the service is not appropriate. In such cases, the company will not be responsible for any damages incurred by the user due to such termination.

Article 8 (Refund)

Our company will not refund any fees already received from the user, regardless of the reason, if the service agreement with the user is terminated or if the user's use of the service is terminated.

Article 9 (Denial and Suspension of Service Use Due to Content)

If the content falls under any of the following, our company can refuse the application for the use of this service from the user or suspend the provision of this service related to the content.
(1) If our company determines that it is difficult to understand the original meaning of the content and the translation work is difficult
(2) If the content includes the following (including all materials that make up the contents of the site, such as text, images, and videos.)
- Content that means defamation, condemnation, or attack against specific individuals, companies, groups, or organizations
- Content that solicits, promotes, and encourages illegal or inappropriate actions
- Content that infringes the rights or interests of a third party
- Content that contains obscene, violent or cruel expressions
- Information that includes expressions that promote discrimination
- Information that includes expressions encouraging suicide or self-harm
- Information that includes expressions that encourage the inappropriate use of drugs
- Information that includes anti-social expressions
- Information requesting the dissemination of information to third parties, such as chain mails
- Content that is or may be contrary to public order and morals
(3) In addition to the items mentioned in the previous clauses, if our company deems it inappropriate

Article 10 (User Agreement)

The user shall use this service after understanding and agreeing to the following items in advance. Our company will not bear any liability for damages or any other legal responsibilities regarding these consent items to the user.
(1) Our company does not guarantee the accuracy or completeness of the translation content.
(2) There may be inaccuracies in the translation where the meaning of the original text is unclear.
(3) Copies and catchphrases may result in translation outcomes that do not align with the user's intentions.
(4) Our company may provide content information to other service providers in collaboration with us.
(5) When the user issues a press release regarding this service, they must notify our company in advance about the timing and content of the release and obtain our consent.

Article 11 (Intellectual Property Rights, etc.)

1. All rights and interests, including patents, copyrights, trademarks, and other intellectual property rights (including the acquisition and application for registration of these rights) related to the technology, programs, code groups, know-how, wording and images on our site, and all other matters related to this service, shall belong to our company or those who have granted us a license. The user shall not receive a license for these intellectual property rights and shall not dispute their ownership or validity.
2. For content translated by AI through the use of this service, if the copyright of the original text belonged to the user at the time of using this service, the copyright will continue to belong to the user. If the copyright belonged to a third party other than the user at the time of using this service, the user guarantees that they have received the necessary permission from the third party for the use of this service (including all acts such as reproduction, adaptation, and public transmission of the content resulting from this), and that our company and those providing this service through us (including external translation service providers, hereinafter collectively referred to as 'our company, etc.') will not receive any claims, demands, etc., for copyright infringement from the third party.
3. Notwithstanding the provisions of the preceding paragraph, our company can use the information, data, know-how, etc., obtained in connection with or incidental to the provision of this service to the user, within the scope of the purpose of this service, in our business, including the provision of this service to other users.

Article 12 (Warranty by User)

The user guarantees the following items to our company.
(1) That they have the legal right to translate and multilingualize content through our company, etc., using this service
(2) That the content does not fall under any of the cases in Article 9, Paragraph 2
(3) That the content does not contain any defects, viruses, malware, spyware, or any other malicious, harmful, or hidden codes or software
(4) The provision of this service by our company, etc., and all use of content based on these terms and conditions, shall not infringe upon the rights and interests of any person.
(5) All facts listed in Article 3, Paragraph 3, for the user are true and accurate.

Article 13 (Prohibitions)

Users must not engage in any of the following acts or acts deemed applicable by our company when using this service.
(1) Any act violating these Terms and Conditions.
(2) Using this service for content including content specified in Article 9, Paragraph 2.
(3) Acts that cause disadvantage, damage, or discomfort to our company or a third party, or infringe upon their rights or interests, or acts that may do so.
(4) Acts that violate public order and morals, or acts that may do so.
(5) Criminal acts or other acts that violate laws and regulations, or acts that incite or assist in such acts, or acts that may do so.
(6) Providing illegal or harmful programs, information, or data in connection with the use of this service.
(7) Analyzing, reverse engineering, disassembling, decompiling, or similar acts regarding the technology, programs, code groups, know-how, etc., related to this service.
(8) Acts that hinder the provision of this service or other business activities of our company, or acts that may do so.
(9) Acts that damage the credibility, reputation, etc., of our company or the various services we provide, or acts that may do so.
(10) Making press releases about this service with descriptions that remind of our company without our consent.
(11) Using another user's ID or password.
(12) Impersonating a third party
(13) Any act aimed at meeting members of the opposite sex who the person has not met
(14) Providing benefits or other forms of cooperation to organized crime groups, members of such groups, those who have not been members for less than five years, quasi-members of organized crime groups, companies associated with organized crime, racketeers, social movement racketeers, or special intelligence violent groups, or others similar to these.
(15) Acts that directly or indirectly induce or facilitate the actions mentioned in the preceding items
(16) Attempting any of the acts listed above.
(17) Any other conduct that the Company deems inappropriate

Article 14 (Entrustment of business to third parties)

Our company may outsource all or part of the work necessary for the provision of this service to a third party without the prior consent of the user.

Article 15 (Confidentiality Obligation)

1. Both our company and the user shall use the proprietary technical, business, or other information (hereinafter referred to as 'Confidential Information') obtained through this service solely for the use of this service and shall not disclose it to any third party without the prior written consent of the other party. However, information that falls under any of the following items shall be excluded from Confidential Information.
(1) Information that was already public at the time of disclosure or became public through no fault of the receiving party (hereinafter referred to as 'the recipient').
(2) Information that the recipient already possessed at the time of disclosure.
(3) Information that the recipient has legitimately obtained from a third party without being subject to a duty of confidentiality.
(4) Information that is independently developed and unrelated to the confidential information
2. The duty of confidentiality owed by our company and the user based on the preceding paragraph shall continue even after the termination of the service usage contract.
3. Our company and the user must immediately return all confidential information to the other party upon request, or dispose of it in a manner that sufficiently considers the prevention of leakage, following the instructions of the other party.
4. The user must immediately notify the other party if it is discovered that confidential information has been leaked or lost, and then consult with the other party regarding subsequent measures.
5. If our company outsources all or part of the work necessary for the provision of this service based on the provisions of the preceding article, our company may disclose confidential information to the subcontractor on the condition that the subcontractor is obligated to maintain confidentiality.

Article 16 (Non-warranty and Disclaimer)

1. Our company does not guarantee that this service will meet the user's specific purposes, that the service will have the expected functionality, product value, and usefulness, or that the content translated and multilingualized by this service will be accurate, complete, superior, or useful. Nor does it guarantee compliance or conformity with applicable laws, regulations, standards, notifications, guidelines, or the rules, guidelines, policies of third parties (including but not limited to content distribution platforms and download service operators) or industry organizations. Our company will not be liable for any damage to the user related to these matters.
2. Our company will not be liable in any case where the user is unable to use this service due to the use of devices that are not compatible with the service.
3. When our company performs maintenance on this service, the user may be unable to use the service during the maintenance period. In this case, our company will not be liable for any damage resulting from the inability to use the service.
4. Our company takes necessary measures for security, but does not guarantee complete security of the service.
5. Our company will not be liable for the content, its illegality, injustice, inappropriateness, etc.
6. Even if our company is liable for any reason, such liability shall be limited to liability for damages, and we shall not be liable to compensate for damages incurred by the user beyond the amount paid to our company by the user in the past 12 months. Furthermore, we shall not be liable for compensatory damages related to incidental damages, indirect damages, special damages, future damages, and lost profits.

Article 17 (Exclusion of Antisocial Forces)

1. Users and our company declare and guarantee that they are not, and will not be, antisocial forces now or in the future, nor will they engage in any interaction or involvement with antisocial forces through funding or other means, including assisting or being involved in the maintenance, operation, or management of antisocial forces, and that they do not fall under any of the items listed.
(1) Relationships where management is controlled by antisocial forces
(2) Relationships where antisocial forces are substantially involved in management
(3) Relationships recognized as utilizing antisocial forces for one's own, one's company's, or a third party's wrongful gain, or to cause damage to a third party
(4) Relationships involving providing funds or conveniences to antisocial forces
(5) Other relationships where officers or those substantially involved in management are socially condemned for their relationship with antisocial forces
2. If it is discovered that the other party, their officers, or their employees are antisocial forces or fall under any of the items listed above, contrary to the declarations and guarantees made, users and our company may terminate the service contract without any notice. Even if this causes any disadvantage or damage to the user, our company will not bear any responsibility.

Article 18 (Contact and Notification)

1. Inquiries regarding this service, as well as any communication or notification from users to our company, and notifications regarding changes to these terms and conditions, or any other communication or notification from our company to registered users, shall be conducted in the manner specified by our company.
2. If our company contacts or notifies the email address or other contact information included in the registration details, the registered user is deemed to have received such contact or notification.

Article 19 (Prohibition of Transfer of Rights and Obligations)

1. Users shall not transfer, assign, make over, provide as security, or otherwise dispose of all or part of their contractual position or rights and obligations under these terms and conditions or the service use contract to a third party without the prior written consent of our company.
2. If our company transfers the business related to this service to another company, it may transfer the position, rights, and obligations under these terms and conditions and the service use contract, as well as user information such as registration details, to the transferee of such business transfer, and users are deemed to have agreed in advance to such transfer in this paragraph. This paragraph includes not only ordinary business transfers but also any case where the business is transferred, such as company splits.

Article 20 (Individual Agreement)

If a separate individual agreement regarding the service use contract is made between our company and the user, such agreement shall take precedence over these terms and conditions.

Article 21 (Interruption, Change and Termination of the Service)

Our company may, at any time and without prior notice to the user, suspend or interrupt all or part of this service if any of the following applies, and shall not be liable for any damage to the user caused by the unavailability, interruption, change, or termination of this service.
(1) In the case of urgent inspection or maintenance work on the computer system related to this service
(2) In the event that the operation of this service becomes impossible due to computer, communication line failures, misoperations, excessive access concentration, unauthorized access, hacking, etc.
(3) In the event that the operation of this service becomes impossible due to force majeure such as earthquakes, lightning, fire, flood damage, power outages, natural disasters, etc.
(4) In other cases where our company deems it necessary to stop or interrupt

Article 22 (Right to change the Terms of Use and how to change them)

Our company reserves the right to modify these terms and conditions whenever deemed necessary. When changes are made, the implementation date and details of the revised terms will be announced on our service website or notified to users through other appropriate methods. If users do not cancel their registration within the specified period mentioned in the notification, they are considered to have agreed to the changes in the terms and conditions, and the revised terms will automatically apply after the specified date.

Article 23 (Registration Information)

1. The handling of registration information by our company shall be as stipulated in our privacy policy. Applicants and users agree that our company will handle registration information in accordance with this privacy policy.
2. Our company may use and disclose the registration information provided by users as statistical information in a form that does not identify individuals, at our discretion, and users shall not object to this.

Article 24 (Differences between languages)

In the event of any discrepancy between the Japanese version of these Terms and Conditions and the Service Agreement and their translations into other languages, the Japanese version shall prevail.

Article 25 (Severability)

Even if any provision of these Terms or any part thereof is held to be invalid or unenforceable under the Consumer Contract Act or any other laws and regulations, the remaining provisions of these Terms and the remaining parts of any provision that has been deemed invalid or unenforceable shall continue in full force and effect.

Article 26 (Governing Law, Jurisdiction)

1. These Terms and Conditions and the Service Agreement shall be interpreted in accordance with Japanese law and shall be governed by Japanese law.
2. In the event of any dispute arising out of or in connection with these Terms and Conditions and the Service Agreement, between our company and users or prospective users, the Tokyo District Court shall be the exclusive jurisdictional court of first instance by agreement.

Revision history

Last updated: April 15, 2024

Revision date: February 1, 2023

Formulation date: October 27, 2022