Privacy Policy
Information obtained from customers
We obtain the following information from our customers:
- Full name (including nickname and pen name)
- Information about customer payment methods such as email addresses and credit cards
- Information that customers disclose to partner services through IDs used by customers in external services and other privacy settings of external services
- Information about the operating system-generated IDs, types of devices, device identifiers, etc., used by customers on operating systems and devices
- Customer behavior history on our website, such as the duration of visits to our website
Purpose of using customer information
We will use the information obtained from customers for the following purposes:
- Acceptance of registrations related to our services, customer identification, and authentication to manage the usage history of our services by customers
- Analyzing customer behavior history in our services for payment settlement to contribute to the maintenance and improvement of our services
- For market analysis, marketing purposes, and providing information about our services
- To respond to customer inquiries
- To respond to acts that violate our company's terms and laws.
- To inform about changes, service suspensions, terminations, and contract cancellations of our services
- To notify you of changes to our company terms, etc.
- In addition, for the provision, maintenance, protection, and improvement of our services
Provided by a third party
Among the information obtained from customers, we will not provide personal data (as defined in Article 2, Paragraph 6 of the Personal Information Protection Law) to third parties (including those outside Japan) without the customer's prior consent. However, there are exceptions as follows:
- When outsourcing the handling of personal data to an external party
- If our company or our services are acquired
- In cases of joint use with business partners (specific details of joint use will be separately disclosed)
- In other cases where third-party provision is legally permitted by law
Access analysis tool
We use 'Google Analytics' for customer access analysis. Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this information by disabling cookies. For more information, please check your browser settings. For more details about Google Analytics, please check here: https://marketingplatform.google.com/about/analytics/terms/jp/
Changes to privacy policy
We may change the content of this privacy policy as needed. In such cases, we will inform or notify the effective date and content of the revised privacy policy through appropriate means.
Contact Us
If you wish to disclose, correct, suspend the use, or delete your information, please contact the following email address.
info@ai-translate.com
In this case, we will confirm that the request is from the individual by the method specified by us, such as presenting a driver's license. Please note that regardless of the disclosure, a processing fee of 1,000 yen per request will be charged at the time of application for information disclosure.
Business name
WIP Japan Co., Ltd.
Established October 27, 2022
For details about WIP Japan's privacy policy, please refer to the following.
https://japan.wipgroup.com/about/privacy/
We have obtained ISO 17100 certification (international standard for translation services).
Target translation fields: Contracts, legal affairs, finance, management, medical, pharmaceuticals, medical devices, industrial, IT, games, and others (administration, tourism, inbound-related)
Target languages: Japanese-English, English-Japanese